Insurance Procedure

For new students, please complete the on-line payment before the registration day as the following instruction:

  1. Visit the website, click on the icon and log in with “Passport Number” (capitalize letters and delete non-characters, no space).

  2. Select and verify your information.

  3. Select preferred insured duration and fee: half year (RMB400) or one year (RMB800);

  4. Follow the online instructions and complete the payment. To complete the payment, you should have at least one of those bank cards with such signs as UnionPay, Master, Visa, JCB, or American Express, and make sure that the bank card can be used for on-line payment.

  5. If you use international credit cards to complete the payment, additional fees will be charged by the banks for the commission charge. Therefore, we suggest that you pay the insurance premium by those bank cards with the sign of UnionPay. In this way, no additional fees will be charged by the banks.

  6. We suggest that you use Internet Explorer (IE) for reservations and payment. In case of errors, it is advised to refresh the page or try another browser.

  7. You will be informed of the insurance information, including the service card number, upon payment. Please note down such information and print the page, and please submit it on the registration day.

  8. The insurance company will underwrite the insurance in two weeks, and then you can log in the system for query and find your “insurance policy number”.


  1. In the event that you could not complete the on-line payment for technical reasons, you may complete the payment on the registration day and enrollment. A failure to do so, you will not be allowed to register.

  2. For more detailed information on the insurance, please visit the website

  3. Should you have any questions about the insurance, please call the 24-hour customer service phone 400-810-5119 and press 1 for consultation.

  4. The students with CSC Full Scholarship, Shanghai Government Scholarship Class A, Confucius Scholarship, Shanghai Jiao Tong University Scholarship Class A&B&C do not need to pay for the insurance by yourself, the scholarship provider would purchase the insurance together.


For old students, please consult the teacher of ISSC to buy the Medical Insurance, a Insurance card number will be given to you, and follow the instruction above to complete the on-line payment.


If you have any questions, please contact International Student Service Center.

Xuhui Campus:, 021-62933305, Desk 6, Room 1001 in Tao Li Yuan

Minhang Campus:, 021-34203955, Room 308, Old Administration Building,


Copyright © 2015 Shanghai Jiao Tong University International Student Center

Address: 800 Dongchuan RD. Minhang District, Shanghai, China  Email: