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Notice on the Renewal of Accommodation Reservation for International Students


Dear International Student,

     Hello! By the policy of our university, international students living in on-campus dormitory who want to keep the room for the upcoming Winter Vacation of 2018 and Spring Semester of 2017-2018are required to renew the reservation online. Only student whose date of graduation (or ending study in SJTU) is later than Feb. 26th, 2018 is qualified to make this renewal of reservation. The information in detail is as follows.

1. The Renewal of Reservation

(1)Time Period of Reservation: This renewal of accommodation reservation is composed of two stages. You can choose only one of the two stages to make the reservation. Therefore, you are not allowed to renew in the Stage 2 if you already renew the reservation successfully in Stage 1. In Stage 1, you are allowed to reserve the room that you are living in now only. In Stage 2, you are allowed to choose and reserve all available rooms in the list of system.

Stage 1:9:00 am, Dec. 18th to 16:30 pm, Dec. 19th, 2017

Stage 2:9:00 am, Dec. 20th to 16:30 pm, Dec. 21st, 2017


(3) User name: Student ID

(4) Password: The last six digits or letters of your passport number (From left to right, for example, if your passport number is AK5123B4, and then your password is 5123B4. If your passport number is less than six digits or letters, then add 0 before the first digit of number until the number is six digits or letters, for example, if your passport number is 1236, and then your password is 001236)

(5) Please refer the Renewal Procedures (Stage 1), the Reservation Procedures (Stage 2) and help document on the website for the detailed information on the reservation.

2. Payment Introductions

You should finish your payment online to renew your reservation. Some suggestions are listed as follow:

a. You are required to pay the full amount of the accommodation fee when you renew the reservation. The renewal shall NOT be valid unless the fee is paid fully and successfully. The accommodation subsidy (covering 5months) for the scholarship-funded students will be offered prior to this renewal of accommodation reservation. You could contact International Student Center (021-34203847) if you have any questions regarding with the subsidy.

b. The online payment should be completed within12 hours after confirming the reservation, or the system will cancel your reservation automatically.

c. You are required to bear one or more bank cards with logo such like Union Pay, Master, Visa, JCB, American Express and etc. Moreover, you should ensure the function of online payment of your bank card works and your credit card has the sufficient balance. You are allowed use only one bank card to finish payment.

d. Some extra commission fee will be charged by the bank if you finish payment by the bank if you finish payment by the international credit card (Master, Visa, JCB, American Express and etc.). Therefore you are recommended to pay by the Union Pay card to avoid the extra commission fee.

e. You are recommended to use Internet Explorer to make renewal of reservation and pay the accommodation fee. You could refresh the webpage or change other web explorer in case of webpage errors.

f. After finishing the payment, please wait patiently until the success webpage pops up. You should click “My Account” to confirm the completed order with a successful payment.

3. Other important information

(1)The student who doesn’t renew the reservation for Spring Semester of 2017-2018should move out from the room before Jan. 14th, 2018whose personal belongings are not allowed to be left in the room. The student with the successful reservation for the Winter Vacation of 2018, Spring Semester of 2017-2018and changes the room should move in the new room onJan15th -19th, 2018.

(2) You are allowed to move into the dorm up to 3 days prior to the registration date of Spring Semester of 2017-2018, thus after Feb. 22nd, 2018 if you have a successful reservation. You should be responsible for the housing by yourself if you arrive earlier than Feb. 22nd, 2018. The reservation is valid until Mar. 11th, 2018 for the Spring Semester of 2017-2018and will be cancelled automatically in case that you don’t check in after that time. You should submit an application to related department if you are not able to register on time.

(3) You will be arranged into a similar room by ISSC in case of the room you reserved with some special situations.

(4)You are suggested to renew your reservation as early as possible, or you could be NOT allowed to move into the dormitory in the upcoming Winter Vacation or Spring Semester of 2017-2018.

(5) By the policy, the student with successful reservation is not allowed to change to another room except for some special cases. Please take care of religious issue if you would like to choose a double room with a roommate.

(6)According to arrangement of the university, Student Dorm No.8 and No.9 on Minhang campus will be renovated in the Spring semester of 2018. During this period, both two dorm buildings will be closed and won’t be available for students to live in. Later, there will be notice for students in building No.8 and No. 9 to register their choice for future accommodation intensions. The school will provide corresponding alternatives for students to choose. Also, you are free to contact other accommodation outside campus in advance and register off-campus accommodation at the ISSC office and the police station.

(7)You could look up more information about on-campus accommodation on the reservation webpage. The participation of renewal of reservation indicates you are fully aware of and accept this notice and all accommodation regulations and policies of SJTU and you are required to sign a housing contract with SJTU when you check in. If you have any questions, please contact International Student Service Center.

Xuhui Campus:, 021-62933305

Minhang Campus:, 021-34203955

International Student Service Center, SJTU

Dec. 5th, 2017









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Address: 800 Dongchuan RD. Minhang District, Shanghai, China  Email: